Shopping Guide
Order flow
- Request a quote
- We will later email you the total amount including the product price, shipping fee, customs document preparation fee, etc.
- Customer makes payment (PayPal or bank transfer)
- After payment is confirmed, the product is arranged
- Shipment
Shopping Information
Seller's name:
Microworm LLC
Contact:
Please use the inquiry form
Date of establishment:
January 4, 2017
Main business:
Sales and shipping of Japanese food and daily necessities
Sales price:
Listed for each product
Delivery available countries:
Countries other than Japan
*Delivery may not be possible in special cases such as during wartime or due to the world's aviation situation.
Shipping fee:
Listed in the quotation email after ordering.
Shipping costs will be calculated based on the weight of the package and the location of the destination country, the number of items, etc., and an estimated amount will be sent to you by email after your order is completed.
Other charges to be paid:
Handling fees and investigation fees
*If customs fees such as tariffs and value-added tax are incurred in the importing country
Payment deadline:
Within 7 days after sending the email with the quotation
Payment method:
Credit card or bank transfer
Product delivery time:
Usually 2-3 weeks after product shipping notification
Cancellation:
We cannot accept cancellations after payment has been made.
Returns:
Only if the product you receive is different from what you ordered.
*We cannot accept returns using any method other than the one specified by our company.